Privacy Policy
1. Introduction
Fuel Saving Insulation Limited ("FSI", "we", "us" or "our") is committed to protecting the privacy and personal information of customers, homeowners and visitors to our website.
This Privacy Policy explains how we collect, use, store and protect personal information when someone visits our website, submits an enquiry, requests a free property survey or communicates with Fuel Saving Insulation.
We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection legislation.
This Privacy Policy explains how Fuel Saving Insulation collects, uses and protects your personal information when you visit or get in touch with us.Â
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2. Who We Are
Business Name: FSI Fuel Saving Insulation Limited
Company Registration Number: 741879
Location: Trim, Co. Meath, Ireland
Website: www.fuelsavinginsulation.ie
Email: patrickodowdfsi@gmail.com
Telephone: +353 46 943 1114
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Fuel Saving Insulation Limited is the data controller responsible for personal information collected through this website.
For questions about this Privacy Policy or how personal information is handled, please contact us using the details above.
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3. Information We Collect
We may collect personal information when someone contacts FSI, completes an enquiry form or requests a free property survey.
This information may include:
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Full name
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Email address
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Telephone number
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Property address, county and Eircode
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Property type and approximate construction year
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Existing insulation and property characteristics
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Information relating to insulation requirements and potential grant eligibility
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Preferred contact method and availability
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Additional information voluntarily provided through enquiry forms or correspondence
We may also collect limited technical information when someone visits our website, including IP addresses, browser information, device information and website usage data, depending on the technologies enabled on the website.
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4. How We Use Personal Information
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Personal information is collected and used for legitimate business purposes, including:
Responding to enquiries
To contact homeowners who request information about insulation services, available grants or property surveys.
Arranging property surveys
To organise free property surveys and assess the insulation requirements of individual properties.
Providing insulation services
To prepare quotations, recommend suitable insulation options, coordinate installation work and communicate with customers.
Providing grant information
To assess potential eligibility for relevant SEAI insulation grants and explain available grant support.
Customer communication
To respond to questions, provide updates about requested services and maintain relevant business records.
Website operation and improvement
To maintain website functionality, monitor performance, improve accessibility and understand how visitors interact with the website, where permitted.
We do not sell personal information to third parties.
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5. Legal Basis for Processing Personal Data
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Under GDPR, personal information must be processed on an appropriate legal basis.
Depending on the circumstances, FSI may rely on:
Pre-contractual steps or performance of a contract
Where processing is necessary to respond to a request for a quotation, arrange a property survey or provide agreed services.
Legitimate interests
Where processing is necessary for reasonable business purposes, such as responding to general enquiries, maintaining customer relationships or protecting website security, provided those interests do not override individuals' rights.
Legal obligations
Where information must be retained or processed to comply with applicable legal, accounting or tax requirements.
Consent
Where consent is required, such as for certain marketing communications or non-essential website cookies.
Where processing relies on consent, individuals may withdraw that consent at any time.
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6. How Enquiry Information Is Stored
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Fuel Saving Insulation operates its website using Wix.
When someone submits an enquiry or requests a free property survey through the website:
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The information is submitted through the Wix website platform.
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Enquiry details are stored within the Wix dashboard and associated customer management tools.
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An email notification containing or referring to the enquiry is sent to FSI.
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Authorised individuals may access the information to respond to enquiries and provide requested services.
Wix processes information in accordance with its applicable data protection and security arrangements.
For further information about Wix's privacy practices, visit:
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7. Sharing Personal Information
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FSI does not sell or rent customer information.
Personal information may be shared with relevant third parties where reasonably necessary to provide requested services.
These may include:
Website and technology providers
Wix and relevant email or technology service providers involved in operating the website and managing enquiries.
Installation partners
Relevant information may be shared with professional installation partners, including Premier Insulations, where necessary to assess, quote for or carry out requested insulation work.
Grant-related organisations
Relevant information may be shared with SEAI or other appropriate organisations where necessary for grant-related services, subject to applicable requirements.
Professional advisers and authorities
Information may be shared with accountants, legal advisers or public authorities where necessary to comply with legal obligations or protect legitimate business interests.
Only information reasonably necessary for the relevant purpose will be shared.
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8. How Long We Keep Personal Information
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Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected.
The appropriate retention period depends on the nature of the information and whether it relates to an enquiry, quotation, completed service or legal obligation.
For example:
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Enquiry information may be retained for a reasonable period to allow follow-up and customer communication.
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Customer and installation records may be retained where necessary for service, warranty or contractual purposes.
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Financial and accounting records may be retained for periods required under applicable Irish law.
When personal information is no longer required, FSI will take reasonable steps to securely delete or anonymise it.
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9. Cookies and Website Analytics
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Our website may use cookies and similar technologies to support website functionality, improve performance and understand visitor activity.
Some cookies are necessary for the website to operate correctly.
Other cookies, including certain analytics or marketing cookies, may require consent before they are activated.
Where required, visitors will be given appropriate choices regarding non-essential cookies.
Further information about cookies and how they are managed will be provided through the website's cookie settings or Cookie Policy.
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10. International Data Transfers
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Some website, email and technology service providers may process or store information outside Ireland or the European Economic Area (EEA).
Where personal information is transferred internationally, FSI will seek to ensure that appropriate safeguards are in place in accordance with GDPR requirements.
These may include recognised adequacy decisions, Standard Contractual Clauses or other lawful transfer mechanisms.
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11. How We Protect Personal Information
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FSI takes reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse or disclosure.
These measures may include:
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Password-protected business accounts
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Restricted access to customer enquiries
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Use of reputable website and technology providers
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Secure website connections
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Appropriate handling and storage of customer records
Although reasonable precautions are taken, no method of electronic transmission or storage can be guaranteed to be completely secure.
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12. Your Data Protection Rights
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Under GDPR, individuals have certain rights regarding their personal information.
Depending on the circumstances, these include:
Right of access: Request a copy of personal information held about them.
Right to rectification: Request correction of inaccurate or incomplete information.
Right to erasure: Request deletion of personal information where applicable.
Right to restriction: Request that certain processing activities be limited.
Right to object: Object to processing based on legitimate interests or to direct marketing.
Right to data portability: Request personal information in a structured, commonly used format where applicable.
Right to withdraw consent: Withdraw previously provided consent where processing relies on consent.
To exercise any of these rights, please contact:
We will respond to requests in accordance with applicable data protection requirements, generally within one month.
Individuals also have the right to lodge a complaint with the Irish Data Protection Commission.
Data Protection Commission
Website: https://www.dataprotection.ie
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13. Marketing Communications
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FSI may contact individuals regarding enquiries, quotations or services they have requested.
We will not use enquiry form submissions as automatic consent to receive unrelated promotional emails or marketing messages.
Where consent is required for marketing communications, it will be requested separately.
Individuals may opt out of marketing communications at any time.
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14. Third-Party Websites
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Our website may contain links to external websites, including SEAI, social media platforms and installation partners.
FSI is not responsible for the privacy practices or content of external websites.
Visitors are encouraged to review the privacy policies of any third-party websites they access.
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15. Changes to This Privacy Policy
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FSI may update this Privacy Policy periodically to reflect changes in business operations, website functionality, legal requirements or data protection practices.
Any updates will be published on this page, together with the revised date.
16. Contact Us
For questions about this Privacy Policy, requests relating to personal information or concerns about data protection, please contact:
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FSI Fuel Saving Insulation Limited
Location: Trim, Co. Meath, Ireland
Email: patrickodowdfsi@gmail.com
Telephone: +353 46 943 1114
Website: www.fuelsavinginsulation.ie
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